Zachary Staab

Review of Orlando Harley-Davidson

The two sales guys that spent time with me were fr...

The two sales guys that spent time with me were friendly and fun to talk to, but they absolutely did not listen to my needs as a customer. The very first thing I said to them, and repeated several times, was that I was not going to purchase a motorcycle that day. All I wanted was to get an estimate on what kind of monthly payments to expect for the cycle I was interested in. I got my estimate, but in the process one of the guys kept badgering me why I wasn't ready to buy a motorcycle that day. He must have asked me five times, and it's NONE of his business why I wasn't ready to buy immediately. Then he told me that this Harley branch was in a competition with the other Harley branched to sell the most motorcycles. And, get this, he wanted me to help HIM out and buy a motorcycle so that his branch can sell the most motorcycles. And in a final effort to get me to buy he told me to put some money down to save the financing deals we talked about. I told him I'm not putting money down, and the deals will be the same whenever I'm ready to buy. I feel like ALL they wanted was to make the sale, and they did not listen to me at all. I was friendly the whole time and gave them my number, and said that l'd like them to call me tomorrow about my decision. The jokes on them because they can call and call, but I'm not going to answer them or give them my business. I am going to buy a motorcycle, just not from this dealership because they were pushy and resorted to shameless sales tactics.