It makes me sad to see so many negative experience...

It makes me sad to see so many negative experiences in these reviews. I had a completely different experience in their outpatient program years ago . I was there voluntarily and participated for over a year. All the staff I interacted with were thoughtful, kind, compassionate, and helpful. They really helped me change my life. Maybe the difference between me and the other reviewers is that I wanted to be a part of the program. Dr Kugle was my doctor while part of the program and after leaving I switched doctors only to switch back. I'm now in a place where I am doing well enough to get my meds from my primary care physician. For those with serious complaint I highly recommend you contact the medical board and the health department because if any of these complains are valid they need to be investigated asap.