Bill Armstrong Review of Bowditch Ford
Had an appointment to have my transmission looked ...
Had an appointment to have my transmission looked at and it took them 3 weeks to get the troubleshooting done over all with the repair it took just one day short of a month to get my vehicle back, Communication with service writer was almost non-existent would call to find out the status of the vehicle and he would have to get back with me sometimes that day or a couple days later. Never got a call from the Service writer to up date me on the status until the it was ready for pickup. At times I would call and get an answering machine and would leave a message to call me back with the status of vehicle and never get a call back I would end up calling two or three days later and when I did get ahold of someone same thing let us check on that and call you back. Over all happy with the repair technician did a good job. Just wasn't happy with the communication

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