Corry Ke

Review of Pheasant Run Resort & Spa

We ordered a room online about two month ago, the ...

We ordered a room online about two month ago, the room we ordered were supposed to be a room with good views and two queen sized beds. The clerk who checked us in gave us a tower room instead of the golf wing room (the one we ordered), so we talked with the manager and he gave us another room in the golf wing. When we entered the room, there was only one king sized bed, so we had to go back to the front desk again, the manager claims that the type of rooms we ordered were full, even though we ordered the room two months prior. We had to go with the room which only has two full size beds. The experience was not pleasant, but the resort itself had a very nice environment.