andy manning

Review of West Hills Jeep Chrysler Dodge

Upon arriving are West Hills the salesman shows up...

Upon arriving are West Hills the salesman shows up and starts the typical Hi, I am >>> how are You? What are you looking for? How can I help? I was a little taking back with this shark style attach and would suggests to all of them a slightly more relaxed approach. Next thing that really stand out to me is that our salesman would repeat information 2 and sometimes 3 times. Being nervous and new I think is what lead to this. So I would recommend that that salesman listen and retain a little bit of what they are saying a what I (the customer) is saying. I repeated the same answer several times as well. Over all my experience was good and I will return again. I would just caution the salesman to relax and don't push to hard even when the manger says to create a sense of urgency. If our salesman would have listened to his manager and pressured me harder I would have walked away. There is no rush, buying a car is a huge commitment that needs to be thought through and needs to be right for the customer.