Justin Goodman

Review of Alberta Co-op Taxi

Normally I use yellow cab, but I got a new phone a...

Normally I use yellow cab, but I got a new phone and didn't have their number. Called co-op because their number was easy to remember and I had used them a couple nights before without any problems.
Called them to get to a job interview downtown. They asked me to confirm the address twice, which I did, and they told me it would be 15-20 minutes. After 24 minutes, I was getting nervous, so I called back and was informed that my first reservation didn't go through. I had given myself a whole hour to get downtown, and half of that was up. I told them to send another cab, gave my address twice AGAIN and, as a backup option, called 411 and got the number from Yellow Cab and ordered a cab from them. Good thing I did. Shortly after, I see the co-op cab down the street, pass my street (likely missing the turn off as it was a low traffic street). I called back and said I thought the cab driver had missed the turn off. The guy on the other end asked for my address and then informed me that a digit had been off when I gave it the first time. At this time, thankfully, the Yellow Cab I had requested 5 minutes before hand showed up. I told him to cancel the Co-op taxi.

These guys screwed up not once but multiple times. I will never call them again or rely on their services in any way.