My girlfriend went in to get a service performed u...

My girlfriend went in to get a service performed under warranty. The idiot guy told her that they needed to charge her $110 for a diagnosis even though one was already done (for free) and that it would take several hours. When she asked why, he told her that if she doesn't pay for the diagnosis and they service her car UNDER WARRANTY then it would VOID HER WARRANTY.... WHAT?!

This little, weaselly idiot was obviously trying to scam some poor girl coming in to get warranty service. The guy's really lucky I wasn't there, to say the least, because I'd have given him a piece of my mind for trying to take advantage of my girlfriend. I'm not sure what it is about women being taken advantage of in this industry still but I intend on escalating this as far as it goes until action is taken. I even called and left a message for the manager who hasn't called me back. Pathetic. From what I've read this is of the norm for this stupid location. Go to the other locations, they'll do their job without lying about it, as we've experienced.