Do you have an appointment, you call in advance wh...

Do you have an appointment, you call in advance what the delay is, the answer is nil. When he arrived at the hospital, the doctor was not yet present with the expected waiting time 3/4 to 1 hour. I immediately made a new appointment as the first patient. My time also costs money!
Is that the way the hospital tries to generate more turnover? Therefore 0 stars, but this system does not accept ZERO stars