Ordered a washing machine. Was text night before d...

Ordered a washing machine. Was text night before delivery machine is coming next day between 7-9. Had no contact so I called them when it hadn't been delivered. Rude customer services. Told me I had to pay to take my old machine away. I don't have an old machine didn't select this service and why would I need to pay 2 times to have a delivery. Was then told refund would take as long as the new delivery. Very disappointed wish I would of paid more and got the good service.