I placed an online order for delivery. I gave them...

I placed an online order for delivery. I gave them time at first just because of it being the only one here. I waited 45 mins to call just to get an update on how much longer it ll take for the delivery, which the web order says approximately 30mins. The assiciate had a hard time finding it and once did, gave the phone to the manager who stated that he doesn t know what happened and that my order is going into the oven now. After I ve waited almost an hour to even call, gave them time cause of the distance and it being the only one here, and my order wasn t even acknowledged that it was placed.
The manager did void out the order and apologized for the technology.
I feel as if you know your online ordering isn t working properly, do not allow customers to place them online.