Bryn Whales

Review of Manly Pacific Parkroyal

We stay reasonably often at the Novatel in Manly a...

We stay reasonably often at the Novatel in Manly as we love the location. This time we were attending a wedding in the area so we decided to make a long weekend of it. The staff were of great assistance even before we arrived in providing my wife with information so that she could book into hairdressers near the hotel on the morning of the wedding. When it came time to head off to the wedding, staff booked a cab for us - but presumably because to the short trip, no cabs turned up. Seeing our frustration, and with my wife getting very upset, the duty assistant manager, Chrissy, took action and drove us to the reception in her own car. This was well and truly beyond our expectations but was greatly appreciated, and our day and evening went very smoothly from there. Thank you so much Chrissy - you made it a special stay for us.