Robin Robbins

Review of Omni Hotels & Resorts Los Ange...

Horrible Customer service is all I have to say. Y...

Horrible Customer service is all I have to say. You would expect a hotel that is supposed to be a 5 star hotel you could simply order room service but you can't. It took me all day to get a hold of someone only to be transferred and put on hold. I left a few messages to be called back and no one returned the phone calls. I finally had enough and had to cancel my order.