Philippe Gauthier

Review of O'Hare Hilton Hotel

Check-in was horribly long, with a unusually long ...

Check-in was horribly long, with a unusually long lineup. Given the time it took to check in (over 30 min), room service and restaurants were both already closed when I got my room (they close at 11pm). Being in an airport with flights arriving late at night, what kind of service is this from Hilton? Also the hallways are full of service bins and leftovers including towels on the hallway floor. Hilton brand should be ashamed of themselves for having such a rundown hotel.