Matt Zebula

Review of Nielsen Enterprises

Took my jet ski's in to had them service on June 2...

Took my jet ski's in to had them service on June 27th and they were finished by July 12th as estimated. Their service team did a great job, my ski's have never ran better. They were very informative and made me feel at ease, taking good care to ensure I knew what was going on as they found out what needed to be repaired or restored. the only reason why they didn't get 5 stars is because they left one comment on the report that my bearing for the pump shaft may fail and should be replaced in the future. They did such a thorough job on both the jet skis I was a little shocked they did not even mention this during our phone calls. If it was something they felt could fail soon I would have liked to of had the option of replacing this while my skis were in the shop, vs. later on for a return trip when I am 2 hours away. Outside of this service was great, quality of work was great, and the time it took for them to complete the job met what they estimated. Will definitely use them in the future.