Weeb Sary Review of Lexus of Towson
Very disappointed. I had an appointment to see a ...
Very disappointed. I had an appointment to see a vehicle and the sales representative had asked me if I could come earlier in the week. Initially I couldn't but I moved it from Friday to Wednesday. I had received a text Wednesday morning at 9 to confirm I was still coming at 12. Now I live 90 minutes away and as soon as I was 20 minutes away from the dealership I received a text it was sold. I really had intentions on buying it as I went to my bank prior to withdraw funds. Now I partly blame myself for not putting a deposit to hold it. On my way there he went to grab the keys and noticed it wasn't there which should have been done long before confirming if I was still coming. Now we tried another way to get what I wanted but I knew it wouldn't work even so what a complete waste of my time. Nice and friendly staff but this experience here put a bad taste in my mouth and wouldn't spend my time and effort to go here again.
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