Zen Zhou

Review of Silver Eagle Relocations

Horrendous service. Cannot understand how anyone w...

Horrendous service. Cannot understand how anyone would book with them given how terrible their customer service is, as evidenced by Joshua. I requested a quote and received a call. I told the gentleman (Joshua) that it was not a convenient time to talk and could he please email me the quote to look through. He refused to acknowledge the fact that people may not be able to speak to his convenience and just continued talking. After a few minutes, I had to just tell him (again) that I couldn't talk and hang up. I did not receive ANY emails post this call with the information I asked for, Several days later, I got another call (probably in response to a generic request for quotes I had asked) from the same guy.- I explained that I was receiving too many quotes and couldn't keep track of all the different info so could he pleas email me the info (same request as before). He then said "you aren't interested in a quote are you" and hung up HOW RUDE. I mean he hadn't even bothered to ask if I was free to talk when he called and people are known to be at work between 9-5 and thus unable to take personal calls... AVOID