Why does this Green Tortoise in Seattle and the ot...

Why does this Green Tortoise in Seattle and the other location in San Francisco not have any elevators? I saw a girl in crutches coming down the long staircase at the entrance. (You have to go up a whole flight of steps just to get anywhere while lugging around a heavy suitcase.) And if you're in a shared dorm room facing the street, it can get very noisy late at night with people yelling and screaming things. The bunk beds are like sleeping on a gym mat. You have been warned.