Mary Morgan

Review of Women First of Louisville

I left this place 10 years ago because it was so i...

I left this place 10 years ago because it was so incredibly impersonal. I could never get through to my doctor or even an employee who had read my file when I had questions. I found a wonderful concierge doctor who is committed to patient relationships and informed care. Unfortunately, I had to return to this office as follow up to a procedure I had over 10 years ago. It is EXACTLY the same. The person who took my vitals had no idea why I was there and asked questions then talked over me when I tried to answer as she stared at her computer. At checkout, I was asked when I wanted to schedule my annual visit since I was re-establishing myself as a patient. I'm so grateful I was able to say that I have a different doctor now. Everything wrong with American health-care is observable in this office.