I actually had a really awful experience here.

I actually had a really awful experience here.

I did want to name that they casually do not wear masks. Many people who are sitting at their desk do not wear mask. And they were not eating. In addition to that when we went to the front desk, The two people who were in the back had no mask and one person partially had it on and they really were indifferent about us being in a pandemic. I just had to say that because it was shocking given the fact that they have a sign at the door and that we are in a pandemic.

I went here with my friend because we were going to empty her car only to find out that they sold her car without even letting her know.

One of the associates really asked "well what was in there that was so valuable" not giving any regard to the fact that someone has had that car for 12 years and they were led to believe they had the opportunity to complete the sale of the car.

For someone to have given you business and bought a car especially in this economy, during a pandemic where it looks like your sales are scarce. It's a shame that his coworker had to step in and apologize for his rude behavior. In addition to that everyone seemed very indifferent to the situation and they will try to overcharge you for one tire that was $400. What is insane is that Les Schwab pulled the nail out and patched up the tire for free.

All I wanted to say was they don't wear mask, and they will try to overcharge you and will talk to you as if you don't have common sense.

The only nice people who are wearing their mask the whole entire time where the people who were in the service area and the man giving back my friend's keys.

If I was you I would take my business elsewhere. You don't want to get sick and you also want to be treated with respect.

If a manager is to respond to this please look at your camera before trying to tell me that you all wear masks at all times