We have stayed at The Colonnade for many years and...

We have stayed at The Colonnade for many years and after our most recent stay (8/10-8/12) we will not be back unless many changes are made. This hotel has been our go to because of its location, service and rooftop pool. Unfortunately, the property looks tired and is in need of a complete renovation. The lobby is blah, restaurant and bar is boring and uninspiring with a limited yet very expensive menu. The hallways are dark and old looking. The rooms still look okay however, the HVAC system is horrendous. The hallways are either too hot or cold and the same holds true for the rooms. They have an old noisy clunker system in a box that is very noisy depending on the room you get. Lastly, the roof top pool, which has been recently renovated has been the biggest disappointment. We come here to specifically enjoy the only rooftop pool in a Boston hotel only to be met with massive crowds that are not guests at the hotel. They sell day passes to non guests which overcrowds the pool from when it opens til closing. We have not been able to get a seat in the last 5 times we have stayed. The management needs to stop selling day passes to non guests when the hotel is at capacity, especially Thur-Sun.

We decided after this weekend we have had enough. The rates aren t cheap and even when you get a good deal it really isn t worth the frustrations I have mentioned above. There are many other properties that are much nicer. What a shame because we really liked this property.