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MIchelle Smith

3 years ago

This place is very unprofessional. My niece was bu...

This place is very unprofessional. My niece was buried September 2017. As of today they have been lying about her tombstone installation. Originally it was to be installed before her birthday June 2108. We were all geared up to have a balloon release to celebrate her life at and around her new tombstone which had not been placed because someone dropped the ball and never ordered. So now were told that it had to be reordered and should be here in 8 weeks. Yesterday my sis received a letter stating that the tombstone had been installed. We were so happy. We loaded up again, grabbed her kids, got flowers to be highly disappointed. NO TOMBSTONE! Now were are sitting in the office being told more lies. They put us in a back room so we couldn't heard by anyone.

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