Jorge Anton

Review of Lenovo (Raleigh-NC-USA)

I hate to make negative reviews, but my experience...

I hate to make negative reviews, but my experience with lenovo has been frankly quite bad. I bought the y_40_70 and got it at the end of December and its battery stopped working at the end of February (only 2 months later). They thought it was the charger and then it wasn't and I had to send it in. I got it back at the end of March. A week later the computer sound system stopped working and it sounded like there was a tapping noise. They made me reset the computer to its initial state (erasing all my programs I was using). Since I have the best warranty plan, first they said a technician would call me back, but never did. Then they said they would send one to my house; he never came. I went home for summer (do not live in the US) sent it for repair and they said that there was a problem in the motherboard, probably from when I had sent it before to repair. They said they could not fix it until I got to the US.9 months later, I wish I could say I am finally writing this comment with the lenovo computer I bought, but instead I'm doing so with one that is 8 years old...