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Krystahl Beshears

3 years ago

Bought their windows through a company called Wind...

Bought their windows through a company called Window World in February of 2018. First, the company damaged my siding during installation, none of the trim around the outside of my windows line up and looks so bad. Then, one window lost its seal, when I questioned whether or not we had the low e argon gas windows we paid an extra $2000 for they sent someone out. Who confirmed WE DONT!!! They say this is the manufacturers fault not theirs and will replace with the correct windows in 6-8 weeks! We are beyond mad and considering legal action as we feel this is false advertising as well as fraud. If I hadn t questioned the quality of the window we would have been screwed out of $2000 to their gain. So upsetting.

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