Matthew Hayes

Review of Heine Brothers' Coffee

I was out at Jefferson Mall and was heading downto...

I was out at Jefferson Mall and was heading downtown to go to work. Rather than grab a coffee from a national chain, I decided I would stop here before I got on 65 and "shop local". I walked in - nobody in line in front of me. Awesome! I order a large iced caramel latte.

I then proceeded to wait FIFTEEN minutes for my drink. This is not an exaggeration, I checked the time on my receipt. Remember, there was no one in line in front of me when I walked in. It appeared that there was one other drink made for the drive-thru while I waited. I was offered no apology for my wait, no explanation, nothing.

To top it all off, the coffee was no good either. The drink was bitter, with very little to no caramel taste. There are plenty of other local coffee shops around. Visit them. Leave Heine Bros alone.