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Rosalyn Montanaro

3 years ago

worst experience. I paid and tipped and was not to...

worst experience. I paid and tipped and was not told that the cabanas couldn't be moved but instead of the guy explaining that to us and giving us the option of changing for an umbrella no he just grabbed our ticket and moved the cabana to the back the started to help someone else. totally ignoring us. I asked him for my ticket and asked for me refund. I waited 45 to just talked to a manager on the phone that just said he would refund me. when i asked proof of refund he said my information has to be forwarded to someone and that i would get it soon. I wasted 2 hours on the beach dealing with this non sense and never even my refund. I don't recommend renting tanning beds or anything from this over priced company that has rude employees.

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