Big Blue Saved the Day! We rented a property from...

Big Blue Saved the Day! We rented a property from Twiddy the week of 28 July 2018 in Corolla. By Monday, we had accumulated a lot of sand in the pool. We were having a wedding reception around the pool on Thursday, so we wanted to get the pool cleaned, to have it looking nice. We offered to pay extra to have them come out. When I called Twiddy, I was told they absolutely would not come out to clean the pool. We offered to pay extra to have them come out. They still refused. The lady read from a script stating that although the sand may be unsightly, it did not contain bacteria, would not affect the chemicals and would not hurt the pool filter system. I took matters into my own hands and called Big Blue on Wednesday. They were willing to come out the same day, but when I explained we wanted to make sure the pool was clean for Thursday afternoon, they agreed to come out between 2 and 4 PM on Thursday. They arrived by 230pm and did an excellent job! I would recommend this service to anyone getting stiff-armed by their rental company.