G

Gruis

3 years ago

A bad experience with this music store for the 2nd...

A bad experience with this music store for the 2nd time, certainly the last time I bought something here.
Recently made an order of 900eu, including a focusrite interface. The interface suddenly stopped working after a few weeks and sent back for return. After waiting 4 weeks for the return, I received a package back. Interface connected, but still in the same (broken) state. Called customer service and heard that I will receive a new one, because I had already sent the interface within 60 days and I am certainly not satisfied with this junk service. So sent back and received no response, so I was told that I will not get a new one, but that I can wait another 4 weeks for my repair (if the interface does work again). Has been without monitor sound for almost 2 months now, so I now miss out on money.
Sloppy, I advise everyone not to buy anything from these sad scammers. Regret the money I spent here.

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