Robert Chowdhry-John

Review of Eastlands Homes

I have had numerous issues previously throughout t...

I have had numerous issues previously throughout the years of being tenant with One Manchester. In this review going to focus on the present.

Having to wait over 6 months for them to give me a new boiler when I've been asking them for months to sort out my boiler they did not believe me even the workmen who came out to repair the boiler/ thermostat, the 3 repair said there was nothing wrong with the boiler even though I knew the boiler was faulty and reiterated the issues many times. They did not care. About running hot water.

After all I am paying rent and generally good tenant.

When not being treated as an important customer and issues with previous home.

Which has affected my mental health substantially.

Due to the fact of the problems with the boiler, the radiators are working but I have no running hot water the hot water is not running through the tap for long enough it just disperses after 1 sec and the water disappears. Have running cold water.

Having to boil the kettle for hot water is tedious to wash up and being able to have the occasional relaxing bath instead of showering constantly.

No hot water running from a hot water tap in this day and age in the UK. This 2019 disgusting not 1943.

Due to me being a single male they don't care about me or my mental health.

Luckily, I had workman check the boiler after me reporting the issue yet again and me not being my usual respectful self and speaking my mind and explained how the situation is affecting my mental health and I will report them to a housing ombudsman.

This repairman was nice, he reported the fault and ordered a new boiler for next week.

Leaving this review and 2 stars due to the fact
it took months to resolve this.

Edit:
After years of issues, they are improving and being helpful during the pandemic. Decanted me on to a street I've wanted to live on for years. Due to being government mandate refurbishing all the old studio flats in the block and they found asbestos in a few of the bedsits(studio flats). So temporarily decanted residents into nicer accommodation/houses. Luckily our housing officer Adam has compassion and help few people who wanted to stay living in where they were decanted to.

The only issue is can't dispose of the build-up of paper recycling and tins, glass, plastic. The MC council brought me a big brown bin and big green garden waste because mine keeps getting taken. Have a small blue paper recycle bin which I want to exchange for a bigger one but they won't exchange it.

My boiler issues are resolved and I am actually happier in my home took a year to feel like one but getting there once. Issues in the kitchen sorted the house will be the almost perfect home