Frank Spielberg

Review of Novotel Zürich Airport

Staff very friendly and responsive. However, certa...

Staff very friendly and responsive. However, certain things do not even happen at all:
Room 411 stinks pitiful !!!! I was sick right away!
Mold in the bathroom and the carpet is filthy! (See photos)
That is not how it works!
If you take groups (also Asians), you have to ventilate the rooms always well and clean. For us Europeans, a room stinks like that!
The flight crew was extremely loud in the lobby!
I'm actually used to better from the Novotels.
Too bad.