Garth Fuller

Review of eircom

Eir you are the most useless inept service I have ...

Eir you are the most useless inept service I have ever come across and that is saying something! You speak about customer service yet you have no clue. If fact I shouldn t even be using the words Eir and service in the same sentence! . Since the 2nd of July I have been trying to get you to install a modem in my new apartment. It has taken me days and hours and getting nowhere! I speak to someone who tells me to call another number who then tells me to call a new number or the previous one back. Seriously you guys couldn t get someone drunk if they were standing in a brewery! You were very happy to take my money and sign me up but now it s like trying to get blood from a stone. Today was supposed to be the 3rd time that I was getting an install done. But still nothing. Somebody needs to contact me and resolve this and I want it escalated to somebody senior who can actually resolve or the matter or you will he finding anything belonging to eir out on the street because it s doing nothing in my apartment. You guys are pathetic! You should be getting 0 stars!