Saurava Pradhan

Review of Fairfax Water

Most terrible customer service I've ever encounter...

Most terrible customer service I've ever encountered. I asked to explain how I am being billed for sewer usage because we don't get charged for water as we have a well, instead of explaining clearly the rep was very vague, then got rude when I asked for clarification then hung up on me! How can I give a zero star? So bad... it's hilarious!