I reserved a king suite, when we got to our room i...

I reserved a king suite, when we got to our room it was 2 queens. I called down to the lobby and was told sorry there is no king suites available. I then questioned why did I pay for a king suite and got put into a 2 queen room?! The lady then said oh we have one king suite left. When I got to that room it turns out that was the king suite for the handicapped! At that point I was over this staycation. The room was dirty and had spiderwebs, the bed sheets had holes in them. Then the adult pool advertises for the cantina where you can buy food and drinks at the adult pool. Well that was a lie! The cantina looked like it has been closed for months! So then we called to order drinks at the pool and the lady on the phone could not tell me about the cocktails available. Finally made our way to the falls which of course was closed due to a private event! All I can say is that the staff I encountered through out the stay were great minus the lobby lady who did not seem to care we got put into the wrong room. There were other issues but I just wish they seemed to care and find a way to accomdate their mistake! Worst staycation!