GLB 360

Review of Buffini and Company

I think it's a great system and has awesome suppor...

I think it's a great system and has awesome support. However, I am using a different system and no longer need their services. The sad part is the "hoops" you have to jump through to cancel.

1) You can't do it online so you have to call and then get transferred to a voicemail
2) If you are lucky enough to have a live person answer, you then have to answer questions as to why you are canceling
3) Cancellation will be effective the end of the next month which means they can charge you for one additional month

While this is all legal, it's a hassle and the additional monthly charge is in the "gray area" of a scam.

If you are wanting a professional CRM system then I recommend it. Buffini is a great company; it simply did not meet my needs but may work for you.