Jason Gu

Review of Ascent Real Estate Management ...

Current tenant in one of the strata property in Do...

Current tenant in one of the strata property in Downtown. I was treated like a subject to the Strata Queen, Sarah.
Apparently she has a very high bar of standard in professionalism and respect, BUT it's only used to measure her client, not herself.
She didn't do her job at first place, and refused to deal with me. I have to remind her to provide information to resolve the case. All she is capable is to send bylaws warning letter to me and my landlord which all are false claims.

May 23 update -
Send the full story as requested. Also, received the DECISION TO FINE thanks to Sarah. And the best part of it is that the neighbours downstairs has told her to forget about the complain as we have resolved it. Sarah very 'professionally' ignored all of the information and left the role without proper handover. Have to mention that, the fine letter was also sent to the wrong name which I asked her to update month ago with k-form submitted.

The decision to fine was revoked after I provided all the information to the new guy, thanks.