heather griffin Review of Heine Brothers' Coffee
I normally have a great experience. Although, toda...
I normally have a great experience. Although, today I sat in the drive thru for a good 30 minutes to having to repeat my order for the 3rd time as I paid for my 2 Mayan coffees which were not consistent in flavor as every other time I ve gotten them. After paying I was given the 2 coffees and was told to wait a few more minutes for the pumpkin roll, chorizo wrap and cheddar bacon scone. The drive thru girl (which was nice) came back to the window and started to repeat the order of the car behind me, before realizing I was still waiting for my pastries. Finally I received them, just to get home to realize I had been given the wrong scone. I ordered the cheddar bacon, was given the cheddar chive. I am not a complainer by any means. I have worked 17 years in the restaurant business. I know mistakes are made. But I was asked 3 different times what my order was, waited every bit of 30 mins and it was still wrong. To top it off I was asked if I d like to leave a tip, which I did. Was very unhappy today.

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