Michael Sullivan

Review of Mercy Gilbert Medical Center

Awful customer service and yes, we are customers. ...

Awful customer service and yes, we are customers. My mom waits 2 hours for help using the bathroom and she's ignored when she's in pain constantly. They are easily the least professional hospital we have seen. Do everything you can to avoid Dignity Health's Mercy hospital. No one wants to be sick or injured but an entire staff that doesn't work to comfort you makes it far worse.