Cody Summers

Review of Reagan Washington National Air...

Worst airport I've been to. No matter what airline...

Worst airport I've been to. No matter what airline, there never seems to be enough employees to keep up with all of the customers. Check in can take up to an hour, and that doesn't count the time you have to spend in the security checkpoint to get to your gate.

The layout in the check in area makes no sense, and lacks any organization at all, creating chaos by the check in counters/kiosks. On top of that, only some of the gate areas are connected past security, so if you stand in the wrong security line, or your gate changes to a different area, you might have to go outside security and to another part of the terminal.

And to put the icing on the cake, the TSA agents are regularly rude, with an apathetic attitude towards work, and in no hurry to take care of anyone. I know they are supposed to "be there for our safety", but that doesn't mean they should treat people rudely, and not do their jobs correctly.

If I didn't have to use this airport for work, I would never fly through here.