As a homeowner who lives out of state and used Ber...

As a homeowner who lives out of state and used Berkeley to manage my home in Williamsburg, let me say they are ripping off people on both ends. I hope they didn't treat my tenants as badly as I read the reviews for, but I know they did to me.

With my first tenants, Berkeley charged me ridiculous amounts of money for trivial things. For example, the tenants wanted a piece of furniture that I left in the house removed, and Berkeley charged me $149 for "trash removal" without my permission. When the flag on the mailbox got broken, I sent them a link to the piece at Home Depot, which cost $3.75. They still charged me $189 to repair the flag on the mailbox!!

Between tenants, they failed to pay the electric bill, even though it was in my contract with them to do so, and then charge me for the bill. Since they were getting the bills and I was not, I did not know the bills were not being paid. Dominion came after me and reported the failure to pay to all three credit reporting agencies, a move that took me 5 months to clear up.

I fired Berkeley after my most recent tenants moved out, and I have found that the property needs significant repair, even though Pam assured me that all repairs would be charged to the tenants and repaired. Frankly, I suspect they charged the tenants and did not do the repair. Now I am stuck having to pay hundreds in repairs that the tenants should be responsible for.

I would never work with this company again. I honestly think they are doing fraudulent business.