I was looking at several private and dealer quotes...

I was looking at several private and dealer quotes to sell my used 2010 Corolla. I was promptly contacted by Lupe Mejia, Acquisition Manager, at Lexus of Marin after filling out a request on their website. Not only did he approach my inquiry with a sense of urgency, he really wanted to earn my business and I could sense this right away. He made the process so smooth and transparent. He not only offered me what I thought to be a fair price for my car, but he handled all the DMV services when I went with them. He even provided me a copy of the car fax report as a courtesy before I made the decision to go with Lexus of Marin. I strongly recommend working with Lupe on all trade-in or cash offers. I will definitely be returning to do future business with Lexus of Marin b/c of Lupe s great customer service. Thank you for your professionalism, time-effective communication via text, phone, and email and follow up. 10/10 rating!