Myeisha Thomas

Review of Embassy Suites Little Rock

So my son had a sleepover at @embassy suites 11301...

So my son had a sleepover at @embassy suites 11301 financial centre prkway last night. They kept saying they were itching and they have bed bugs. We were in room 532. They refused to give me my money back and now I have contacted a lawyer. They claim that the engineer checked the room and didn't find anything but we have proof. They say tomorrow they will have pest control check the room and send me a report. I'm asking everyone to not get a room there. The room smelled like mold which I informed them of that. The hotel pool was closed which I was not informed until after they took my money. It doesn't stated that on the website. And the night staff was rude all the way from Melissa at the front desk, to security and the lady Abigail that's over food and beverage. They offered me only 10% off my stay and my son was ate up by the bugs. Will not stay here EVER AGAIN. THIS WAS THE WORST PARTY FOR MY SON.