Petros Mazarakis

Review of CTS Eventim, Hamburg/Bremen

In the case of cancellation of Lana Del Ray concer...

In the case of cancellation of Lana Del Ray concert in Berlin on 2.3.20, CTS Eventim sent me a renouncing email, instructing me to sign a pre-typed letter which states "Please attempt to cancel the tickets with the promoter". Think about it people: they tell me to ask them to cancel the tickets whilst Lana cancelled because she lost her voice!! On top, they asked to send the original tickets unharmed (!) within 7 days from the date of notice!! This is all outrageous and shameful and suggests very bad business practice & ethics. I would be hoping for some German Justice to take up this issue and put things in order. Same on you CTS Eventim