Yuka Matsugu

Review of Vigilante Plumbing Heating and...

This is our second year to use their service. The...

This is our second year to use their service. They are on time, knowledgeable, can recommend the best possible option under our budget, honest with their pricing from the beginning, etc, etc. They are definitely not the cheapest option out there, but we love their service and professionalism. Only issue, which we had, is that when they find unexpected issue and have to come back, they don't send the same technician, and the second technician often doesn't know all the work that we discussed with the first one. To solve the problem, we highly recommend anyone in the same situation to call the company to confirm the details of your second appointment. The lady, who answers the phone, is very good at managing the details and is super helpful to meet your requests.