From the minute I walked in I received excellent c...

From the minute I walked in I received excellent customer service. I had left my phone in the Lyft car and Nicole C at the front desk was helpful, calm and kind as I frantically tried to contact the driver. She then delivered the phone personally to my room after the Lyft driver delivered it back to the hotel. From then on every time I saw Nicole she greeted me with a friendly smile and was extremely helpful. I had an issue with my assigned room and was transferred almost immediately. The hotel is in a perfect location for walking to sites and a metro stop is just out the front door. The staff are helpful and friendly, the hotel is beautiful and perfectly located, and the evening happy hour is not too shabby either. Would book here again!