Maybe I should have read the reviews over here bef...

Maybe I should have read the reviews over here before marking 2 purchases (sofa & entertainment wall unit) from this store. They seem to have a decent range at an affordable price. Organizing the delivery was easy & you also get a call a couple of days in advance, advising you of the 4 hour delivery window. Both of the items we received were damaged - in all sorts of different places. The guys making the delivery don't want to claim any responsibility - they just drop it off & ask you to contact customer service. Customer service then wants to send someone over to inspect the damage to see if they can repair it, instead of replacing it. The entertainment wall unit was delivered today (Dec 9 '14) & when a replacement unit was demanded, was told it won't be until Jan 13 '14!!! So the only "option" was to accept a visit from a technician 3 days from now. Never again will I buy from RTG - avoid this place!