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Selom Kugbe

3 years ago

We booked and paid for a room with a king bed. Whe...

We booked and paid for a room with a king bed. When we got to our room, it was a queen. Called the front desk to ask, the gentlemen very rudely told us it was a king. My boyfriend is 6ft and the bed was smaller than him, which we told the front desk worker. He replied with It s a king, we won t do anything for you or change your room . Never staying here again. Worst customer service.

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