My friend rents here and i am so disappointed with...

My friend rents here and i am so disappointed with her being without what she needs. The fact that anytime she request something, the staff gives here the run aeound. She pays her rent wayyyyy before it is due. The front office is a joke, a bunch of incompetent people that don't understand professionalism, decent respect or even time urgency.
I would not recommened anyone moving into a place that does not value customer, resident or consumer concerns.