Chet Kirkpatrick

Review of Gregg Young Chevrolet

Gregg Young Chevrolet dealership, "delivers unbea...

Gregg Young Chevrolet dealership, "delivers unbeatable customer service and amazing prices on a wide selection of new and used Chevrolet trucks, cars" their statement before opening their website. I've had a different experience, spend the last 48 minutes on hold waiting to hear if they can help me with a set of keys, since we never received a second set when purchasing a vehicle. Oh yeah, this is the third time I've contacted them over the issue. We weren't overly concerned about the pressing issue at first until my wife locked hers in the car, lucky our 1.5 year old son wasn't in his car seat yet. But after being on hold for almost a hour they hung up on me. So I would say a more accurate website title should state "delivers unsatisfying customer service and follows with rude gestures." I'll leave the prices and selections up to the next unfortunate soul that gets the displeasure to deal their staff. But let's call them again and see how long I get put on hold again.