I was interested in renting 2 adult throne chairs ...

I was interested in renting 2 adult throne chairs which all rent for the same price. My information was taken and I was told I'd receive a call on the next business day with a quote for delivery and for pickup service. (This was on a Sat and Mon was a holiday) On Thursday I received a call saying 1 chair I had shown interest in was unavailable the day I needed it so, no quote was done. REALLY! Maybe they didn't think I was spending enough money to bother. This was my first time dealing with them but I do have a lot of events and it could have led to repeated business. I was dissappointed at the lack of concern for trying to accommodate my needs.