Barbara Brown-Fiumefreddo

Review of Viceroy Hotel Group - Cassa Ho...

My husband and I just spent 6 fabulous days at thi...

My husband and I just spent 6 fabulous days at this beautiful hotel. Jonathan and Patrick at the front desk along with the doorman are top notch. SO HELFUL! Housekeeping does a wonderful job at cleaning. Love the body wash, shampoo, conditioner and hand soap. Fresh coffee, tea and BIG red apples in the morning, Fresh water with lemons or oranges in in the afternoon and evenings, it was so refreshing after being out in the all day. The only thing is that if there are 2 people in the room you only get 2 of each, hand towels, bath towels and wash clothes. If you are in NYC in the summer you will be taking 3 to 4 showers a day. Ceasar the houseman was very helpful and brought more towels whenever we request them. This hotel is very convenient to everything. Will definitely stay again the next time we visit NYC! A+ staff.