We stayed here in September 2018. My partner and I...

We stayed here in September 2018. My partner and I still talk about the amazing service of the following people:
Komson, who was the first person we met, was funny, friendly, and helped us feel comfortable instantly. He has a great sense of humour!
Jib was also very friendly and helpful!
Our cleaner was excellent- not sure on their name.
Mei- from the Italian restaurant. Such a sweetheart and excellent at English. We had a few conversations and she was so lovely and kind.
Zohar- also from the Italian. Very very helpful! And kind. He was an excellent server.
Pittaya- the chef at the Italian. We asked to see him twice to compliment him on the best food we have ever eaten- and we have been to many 5 star restaurants. He was very humble and lovely. Amazing chef! Hope to eat food made by him again.
And our favourite- Kelley. She remembered our names from the minute she met us. Every day she spoke to us with warmth, and was incredibly helpful. She provided many suggestions for events/food specials at the hotel that we followed and appreciated. She also is award winning for her service and it's VERY deserved. She clearly loves her job and works very hard, and is deserving of every praise she gets.

The hotel was lovely, very beautiful, clean and had everything you could need .

But the customer service was the best we've ever experienced, and the warmth from the people there was incredible.